Robotics Technicians

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

**Who we want**

+ **Hard-working winners.** Proactive, competitive and results-oriented team members who create a track record of success

+ **Teammates.** Partners who build trust, listen to ideas, share thoughts and work together to move the business forward

+ **Mission-driven employees.** Determined team players with an unparalleled work ethic and value of integrity to live out their purpose of changing people's lives and making healthcare better

+ **Persuasive influencers.** People who provide excellent customer service, understand sales concepts, and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty

**What we offer**

+ Autonomy and flexibility in how you prioritize your work and weekly schedule

+ Company vehicle and related expense coverage

+ Growth and development opportunities with performance in role over time

+ Ability to discover your strengths, follow your passion and own your own career

+ A winning team driven to achieve our mission and deliver remarkable results

+ Quality products that improve the lives of customers and patients

+ Tuition reimbursement program for associates, bachelor's, and graduate degrees. Learn more at https://totalrewards.stryker.com/

**What you will do**

+ As an Associate Field Service Representative, you are responsible for supporting a service territory and for the repair and delivery of equipment

+ You will perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades

+ With great attention to detail, you will utilize computer software to complete documentation, order parts, reference training materials, and more

+ You will present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships

+ While working mostly independently, you will also engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives

+ You are expected to adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

**What you need: our requirements**

+ High School diploma required

+ Must be 21 years of age and possess valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy

+ Basic electronic and mechanical aptitude

+ Willingness and ability to work an extended work week including nights and weekends at times

**Physical requirements**

+ Must move, set up and demonstrate equipment weighing up to 75 pounds

+ Must reach, push, or pull in order to accomplish job duties

+ Will involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate

+ Must have coordination of the eye, hand and foot movement with an ability to grasp by hand

+ May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products

**Cognitive requirements**

+ Ability to follow and explain detailed instruction, operation manuals, troubleshooting and inspection procedures

+ Must have visual and auditory discrimination / memory, reading ability and memory retention

+ Diagnose issues and systematically solve problems

+ Strong interpersonal communication skills specifically relating to customer interactions, stress management and conflict management

+ Exercise discretion and independence when applying professional expertise

+ Must be able to possess written and oral communication, including talking in group meeting settings

+ Must be able to work with autonomy, managing time and seeing tasks through to completion with minimal supervision

+ Must have the ability to prioritize work and keep detailed and accurate records

+ Must possess unwavering ethics & integrity in a competitive and demanding work environment

**About Stryker**

Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Learn more about the Products:

+ Stretchers & transport chairs- https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/stretchers.html

+ Bed Frames- https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/bedframes.html

+ https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/emergency-patient-transport.html

+ Mistral-Air- https://www.stryker.com/us/en/acute-care/products/mistral-air.html

About Stryker

Our benefits:

+ 12 paid holidays annually

+ Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

+ Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits (https://cdn-static.findly.com/wp-content/uploads/sites/1427/2023/09/20143933/us-stryker-employee-benefits.pdf)

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page (https://careers.stryker.com/referrals/)

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Eaton’s ES AMER ESS division is currently seeking a Field Service Technician. This is a field based role that will cover the entire state of Arizona. Field Service roles offer company car and guaranteed 40-hour paid week.​

The expected annual salary range for this role is $52499.97 - $76999.96 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

**What you’ll do:**

Eaton’s Critical Power and Digital Infrastructure (CPDI) Division is currently seeking a Field Service Electronics Electrician to join our team of world-class customer service professionals. This position is based in the greater Phoenix, AZ area. This position will be located remotely and will work out of a home office within the immediate geographic area.

**Position Overview:**

Eaton’s Critical Power and Digital Infrastructure Division designs, manufactures, and services Uninterruptible Power Supply (UPS) systems, batteries, and electronic-based products to ensure power reliability in the most demanding applications. Our technicians deliver mission-critical solutions to our customers’ most challenging energy management requirements.

In this role, you will perform on-site emergency repairs, start-up services and preventative maintenance in an on-call environment with regional responsibility. Products to include UPS systems, power distribution units and batteries. You will provide technical support to customers and serve as technical advisor for operational or maintenance aspects of system equipment.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

**Why Eaton?**

• Be a key member of a world-class service organization that recently celebrated 12 consecutive years of growth.

• Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.

• Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.

• Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.

• Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring.

• Competitive salary and benefits package including 401K, ROTH, medical, dental, tuition reimbursement, paid holidays, vacation, 6 weeks of paid parental leave, and guaranteed 2 weekends off per month

• Tools including a company vehicle, laptop, hand tools, AMEX, meters and smartphone.

• Award winning efforts to recruit and support military veterans and their families.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

**Qualifications:**

**Required (Basic) Qualifications:**

• High School Diploma or GED from an accredited institution.

• Minimum of two (2) years of Power Systems, Battery technologies and/or Electronics experience (coursework and internship experience apply).

• Must possess and maintain a valid and unrestricted State Driver's license.

• Must have ability and willingness to undergo and pass customer entrance requirements, which may include, but is not limited to, periodic background checks and drug screenings.

• Must be legally authorized to work in the United States without company sponsorship, now or in the future.

• No relocation is being offered for this role. This position is be based remotely. All candidates considered must reside within the greater Phoenix, AZ area. Active Duty Military Service member candidates are exempt from the geographical area.

**Preferred Qualifications:**

• Associate’s Degree in Electrical, Electronics, or related field from an Accredited Institution or currently enrolled in a Bachelor’s degree in Engineering program from an accredited institution.

• Minimum of three (3) years experience working with Power Systems, Battery Technologies and/or Electronics.

• Ability to read schematic drawings and knowledge of troubleshooting, test and repair techniques.

• Electrical Technology Certificate from an accredited institution.

**Skills:**

**Position Success Criteria:**

• Ability to work with other CSEs and take directions from the lead CSE on site.

• Incumbent may be required to perform the following tasks, but not limited to, frequent, occasional, or seldom: repetitive lifting/carrying; pushing/pulling; standing; climbing; squatting; bending; kneeling; or driving extended distances.

• Ability to lift up to 75lbs.

• Good understanding of single phase and three-phase circuit theory; analog and digital electronic circuit theory; and microprocessor controls and programming.

• Understand how to use Oscilloscope.

• Understand how to perform phase rotation and phase alignment checks.

• Basic understanding of network functionality and sealed and wet celled battery theory and application.

• Understand the proper use of hand-tools, and when it is appropriate to use insulated tools.

• Understand need for safety and comply with company and customer rules on safety.

• Must demonstrate proficiency on products and field processes before being dispatched to the field.

• Must provide high quality of service.

• Self-starter and motivator.

• PC Proficiency including knowledge of Microsoft Windows, Office, and Outlook.

• Proven/Strong written and oral communication skills.

• Frequent travel to customer sites is required, with up to 25% of drive-time expected

• Periodically support customer needs outside immediate region within the USA

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Primary Duties and Responsibilities:

Perform repairs, installation, and troubleshooting of all site HVAC&R equipment. Maintain and repair factory support infrastructure including chillers, boilers, air compressors, vacuum pumps, scrubbers, and incinerators. Rebuild a wide range and size of pumps and motors. Perform air-balancing as required for factory and office personnel. Duties may include but not limited to performing preventive maintenance functions on toxic gas monitoring controllers, UPW, and industrial waste treatment equipment. May apply and interpret predictive maintenance concepts including thermographic inspection, vibration analysis, and eddy current testing. Duties may also include performing a wide range of low and medium voltage electrical maintenance, minor pipefitting maintenance, installation, troubleshooting, and repairs.

Other Tasks:

Operates, maintains, installs, repairs, and troubleshoots site facilities equipment and systems. Perform rounds and readings on factory support infrastructure including boilers, chillers, air compressors, vacuum pumps, scrubbers, and incinerators. Performs preventive, predictive, and corrective maintenance. Must work across Instrumentation and Controls, HVAC, electrical, and piping in performance of PM’s, corrective maintenance, trouble calls, design, project management, system startup and commissioning, vendor interface, contract coordination, and inspection activities. Maintains and updates operating procedures (Standard Work Elements and Maintenance Standard Works). Apply Lean and 5S concepts. Participates in emergency facility activities. May be required to work non-standard shifts, nights, weekends and holidays. Ability to lift up to 50 pounds and climb up and down ladders.

Special Skills Required:

AAS Degree or the successful completion of a certified apprenticeship or trade school in HVAC&R (or equivalent experience may be accepted). Minimum of 3 years of semiconductor trades or industrial maintenance/construction experience. Able to apply multiple technical skills in two or more of the following disciplines: HVAC, electrical, process piping, mechanical, instrumentation, waste water treatment, and UPW. Ability to interpret complex multi disciplined schematics, drawings, and O&M manuals. Knowledge and operation of personal computers programs (Word and Excel) and CMMS systems. Working knowledge of local, state, and national building and environmental codes. Requires an EPA Type Universal certification.

Job Summary:

The candidate(s) selected will be responsible for performing scheduled and unscheduled maintenance on manufacturing equipment in Chandler Fab Etch area.
The tasks include, but are not limited to, troubleshooting and repair of electrical and electronic systems, pneumatic and mechanical systems, scheduled maintenance, consumable changes, and various other activities relevant to the success of the area. The desired candidate should have a solid understanding of SPC, 5s, FDC systems and demonstrate problem-solving skills. The position requires the ability to interface with other internal and external groups to ensure all safety, performance, and reliability requirements are satisfied. The candidate will be required to understand and follow all safety protocols when working around hazardous chemicals. The desired candidate will be required to complete documentation and train others.
The position requires working compressed shifts, days, or nights.
Key Challenges:

Able to diagnose equipment alarms, read operational data and create action plans as needed.
Able to work in a high-volume manufacturing environment and sustain equipment with minimal direction.
Able to use root-cause problem-solving techniques to solve complex problems on Semiconductor toolsets.
Cross-functional aspects:

Able to work in a cross-functional team as needed, including associates.
Job Qualifications:

Education:

AA, AS, AAS, in electronics or other mechanical discipline is preferred. Education along with experience or military training may satisfy formal education requirements.

Experience: The technician position is responsible for effectively executing tasks that are required to maintain Chandler Fab Implant toolsets including the following:

AMAT Varian E500HP
AMAT Quantum ULE
AMAT VIISTa HCP
Axcelis GSD

Job Summary:

The candidate(s) selected will be responsible for performing scheduled and unscheduled maintenance on manufacturing equipment in Chandler Fab Etch area.
The tasks include, but are not limited to, troubleshooting and repair of electrical and electronic systems, pneumatic and mechanical systems, scheduled maintenance, consumable changes, and various other activities relevant to the success of the area. The desired candidate should have a solid understanding of SPC, 5s, FDC systems and demonstrate problem-solving skills. The position requires the ability to interface with other internal and external groups to ensure all safety, performance, and reliability requirements are satisfied. The candidate will be required to understand and follow all safety protocols when working around hazardous chemicals. The desired candidate will be required to complete documentation and train others.
The position requires working compressed shifts, days or nights.
Key Challenges:

Able to diagnose equipment alarms, read operational data and create action plans as needed.
Able to work in a high-volume manufacturing environment, and sustain equipment with minimal direction.
Able to use root-cause problem-solving techniques to solve complex problems on Semiconductor toolsets.
Cross-functional aspects:

Able to work in a cross-functional team as needed, including associates
Job Qualifications:

Education: AA, AS, AAS, in electronics or mechanical discipline is preferred. Education along with experience or military training may satisfy formal education requirements.
The desired candidate will be required to effectively communicate using written and verbal skills, stand for long periods of time (up to 12 hours), and be physically able to perform required tasks which may include stooping, crawling in confined spaces, and lift/carry objects up to 50 pounds.
Experience working in a clean room environment and the ability to follow all proper protocols.
Preferred to be 5S certified, but knowledge of the program is required.
Knowledge of 6 Sigma Lean Manufacturing preferred
Experience in one or more of the following platforms is required,
Applied Materials Centura 5200 (MXP, MXP+, SuperE, and DPS)

Applied Materials DPSII

ULVAC (Optima and Enviro)

LAM 4520i

Axcelis Gemini Photostabilizers (GPS)

Gasonics L3500

The technician will be responsible for performing scheduled/unscheduled maintenance on manufacturing tools in the ECHO area. Broad knowledge of equipment across all disciplines is preferred (for example LPCVD, Metals, Etch, Photo, and Backgrind). The candidate will need to work closely with manufacturing, Equipment Engineering, and Process Engineering to understand and/or correct any issues within ECHO. It is important that the candidate display the following behaviors: attention to detail, methodical decision-making/troubleshooting skills, teamwork, and workplace organization. Effective communication skills, both written and verbal are also a requirement. Candidate must be able to work independently with minimal direction once trained.

Responsibilities

Primary duties involve performing corrective and preventive maintenance, performing documented maintenance procedures in support of the tools such as, but not limited to, ASM LPCVD, Ultratech Steppers, Tel Coaters, Disco Grinders, SEZ Etchers, Bold Hoods, Reflow Furnaces, Tegal Etchers, Matrix Etchers, SAT Etchers and Hoods, Suss Coaters and Aligners, Applied Enduras, Oerlikon Clusterline Metal Dep, and multiple metrology tools. Other duties include incorporating safe work practices, adherence to specifications and checklists, as well as 5S methodology.

Requirements

1. Experience in a wafer fab manufacturing environment.

2. Must have a strong maintenance background.

3. AA Technical Degree or equivalent military experience.

4. Competent in troubleshooting and capable of applying logic to isolate and repair equipment.

5. Ability to deal with multiple issues and shifting priorities.

6. Understanding of Lean Manufacturing Fundamentals and Concepts.

7. Strict adherence to LOTO procedures.

JOB DESCRIPTION

The technician will be responsible for performing scheduled and unscheduled maintenance on manufacturing tools in the ECHO area. Broad knowledge of equipment across all disciplines preferred (for example LPCVD, Metals, Etch, Photo, Metrology and Backgrind). The candidate will need to work closely with Manufacturing, Equipment Engineering, and Process Engineering to understand and correct equipment issues within ECHO. It is important the candidate display the following behaviors: Attention to detail, methodical decision-making, troubleshooting skills, as well as teamwork and workplace organization. Effective communication skills, both written and verbal are also a requirement. Candidate must be able to work independently with minimal direction once trained.

RESPONSIBILITIES:

Primary duties involve performing both unscheduled maintenance and scheduled PM procedures on equipment, obtaining a working knowledge of the ECHO tool sets required to perform the specified maintenance. Expectations and duties include understanding and incorporating safe work practices, adherence to specifications and checklists, as well as 5S methodology. The candidate will perform documented maintenance procedures in support of the tools such as, but not limited to, ASM LPCVD, Ultratech Steppers, Tel Coaters, Disco Grinders, SEZ Etchers, Bold Hoods, Matrix Etchers, SAT Etchers and Hoods, Suss Coaters and Aligners, Applied Enduras, Oerlikon Clusterline Metal Dep, and multiple metrology tools.

** Higher or lower grade may be assigned based on qualifications.

REQUIREMENTS:

1. Experience in a wafer fab manufacturing environment.

2. Must have a strong maintenance background.

3. AA Technical Degree or equivalent military experience.

4. Competent in troubleshooting and capable of applying logic to isolate and repair equipment.

The technician will be responsible for performing scheduled and unscheduled maintenance on manufacturing tools in the ECHO area. Broad knowledge of equipment across all disciplines preferred (for example LPCVD, Metals, Etch, Photo, Metrology and Backgrind). The candidate will need to work closely with Manufacturing, Equipment Engineering, and Process Engineering to understand and correct equipment issues within ECHO. It is important the candidate display the following behaviors: Attention to detail, methodical decision-making, troubleshooting skills, as well as teamwork and workplace organization. Effective communication skills, both written and verbal are also a requirement. Candidate must be able to work independently with minimal direction once trained.

RESPONSIBILITIES:

Primary duties involve performing both unscheduled maintenance and scheduled PM procedures on equipment, obtaining a working knowledge of the ECHO tool sets required to perform the specified maintenance. Expectations and duties include understanding and incorporating safe work practices, adherence to specifications and checklists, as well as 5S methodology. The candidate will perform documented maintenance procedures in support of the tools such as, but not limited to, ASM LPCVD, Ultratech Steppers, Tel Coaters, Disco Grinders, SEZ Etchers, Bold Hoods, Matrix Etchers, SAT Etchers and Hoods, Suss Coaters and Aligners, Applied Enduras, Oerlikon Clusterline Metal Dep, and multiple metrology tools.

** Higher or lower grade may be assigned based on qualifications.

REQUIREMENTS:

1. Experience in a wafer fab manufacturing environment.

2. Must have a strong maintenance background.

3. AA Technical Degree or equivalent military experience.

4. Competent in troubleshooting and capable of applying logic to isolate and repair equipment.

Field Service Technician - West Coast

Open Date 5/13/2024

Shift Various Shifts

Category Field Service

Division Hardinge Grinding Group

Location Phoenix, AZ

Remote Position Y/N

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Description

Field Service Technician - Grinding

We are seeking a skilled CNC Grinding Field Service Technician to join our team. The Grinding Field Service Technician assists with the installation and technical support of CNC Grinding equipment throughout the West Coast. The ideal candidate will be responsible for providing technical support, maintenance, and repair services for CNC grinding machines at customer sites. This position offers an exciting opportunity to work with cutting-edge technology in a dynamic and fast-paced environment.

RESPONSIBILITIES:

Perform installation, setup, and calibration of CNC grinding machines at customer facilities.

Conduct routine maintenance tasks to ensure optimal machine performance and reliability.

Diagnose and troubleshoot mechanical, electrical, and software issues with CNC grinding equipment.

Execute repairs and replacements of defective parts as needed, adhering to safety protocols and manufacturer guidelines.

Provide training to customers on machine operation, maintenance, and safety procedures.

Collaborate with engineering and production teams to identify opportunities for process improvement and machine optimization.

Document service activities, including work performed, parts used, and recommendations for future maintenance.

Communicate effectively with customers to address inquiries, resolve issues, and ensure customer satisfaction.

QUALIFICATIONS:

Strong understanding of CNC grinding machines and related technologies.

Hands-on experience with mechanical and electrical systems, including troubleshooting and repair.

Proficiency in reading schematics, blueprints, and technical manuals.

Excellent problem-solving skills and attention to detail.

Ability to work independently and manage time effectively in a field service environment.

Strong communication and interpersonal skills, with the ability to interact professionally with customers and colleagues.

Willingness to travel to customer sites as needed (approximately 80% plus travel may be required).

EDUCATION:

AAS in Electronic Technology, Machine Tool Technology, Mechatronics, or degree/certification in related field preferred. Alternate levels of education and/or experience will be considered.

EXPERIENCE:

2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered. Additional technical training or certification in machining, electrical systems, or related fields is a plus.

BASE LOCATION: Southern California/Phoenix, Arizona. Expected to travel outside of region as required.

Company provides a vehicle and computer. Good financial credit required.

We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays, and long-term disability.

Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability

About the Organization Hardinge is a leading international provider of advanced metal-cutting solutions. We provide a full spectrum of highly reliable CNC turning, milling, grinding, and honing machines as well as technologically advanced workholding accessories.The diverse products we offer enable us to support a variety of market applications in industries including aerospace, agricultural, automotive, construction, consumer products, defense, energy, medical, technology, transportation and more.We've developed a strong global presence with manufacturing operations in North America, Europe, and Asia. We apply our engineering and applications expertise to provide our customers with the right machine tool solution andsupport every time.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

At **Hach** ( www.hach.com ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us

**Hach** is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

**About the role:**

The **Field Service Technician I** is responsible for the delivery of high-quality customer service, performing preventative maintenance, routine repair, and calibration/verification of Hach devices located at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants).

This position is part of the **North America Field Service Team** located in **Phoenix, AZ** and will be **remote.**

To **get fully onboard,** you will participate in our **Service Training Program** (a 10-week program with a mix of class-based and field training). You will have a dedicated trainer who will travel with you and also access to the Field Service Playbook and online content for your support.

In this role, you will:

+ Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.

+ Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.

+ Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.

+ Follows safe work practices according to company policy.

+ Executes administrative activities in support of service visits.

+ 60-75% travel within a **2-hour** radius of **the Phoenix area.** You can expect to have up to **1-3** nights away each **week** with company-paid accommodations and meals.

**Why you want this job:**

+ **Comprehensive 10-week training period** - 8 weeks in the field working side by side with dedicated trainer & 2 weeks classroom-based training in Loveland, CO.

+ After completion of training, your schedule will consist of **4 shifts per week at 10-hour days** based on workload demand.

+ Company car (maintenance/fuel paid for by us), cell phone, corporate credit card.

+ **Full benefits starting your first day** , including medical/dental/vision, **401(k) with company matching** , **PTO** (up to 17 days a year) and **up to $3,500 per year in performance-based bonuses.**

+ Dedicated support staff to assist you in helping your customers.

+ Many growth and development opportunities are available!

**Are you qualified?**

+ Associates/Technical degree preferred, or combination of education and experience.

+ Basic mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair helpful, but not required.

+ 1 or more years of field service experience and/or customer facing roles preferred.

+ You have a valid Driver’s License and clean driving record required.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available **here (https://www.dol.gov/agencies/ofccp/posters)** .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.