First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/30/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

FCP Euro is actively seeking a Senior Operations Manager to play a pivotal role in fostering growth, cultivating talent, and spearheading continuous improvement initiatives as we continue to ramp-up our new Southwest distribution facility. We are searching for an adept operations leader with a proven track record of making substantial positive contributions to distribution, fulfillment, and warehousing operations. Reporting directly to the Head of Southwest Operations, this role will be accountable for the management of FCP Euro's operations in our new, 140,000 sq.ft Mesa, Arizona facility.

FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve.

Roles and responsibilities

+ Drives plan and strategy to execute daily operations of the full facility including workflow scheduling, monitoring of productivity and quality, process troubleshooting, and all other activities required to ensure on-time deliveries and exceptional customer service.

+ Establishes and assures a safe and compliant work environment with a target of minimizing OSHA recordable and lost time incidents.

+ Maintains a high-performing distribution center team through a strong leadership/management team that ensures effective training, safety, communication, and performance management practices. Ensures superior Distribution Center morale and effective management of all team member programs.

+ Develops forward-thinking, distribution initiatives to boost effectiveness within supply-chain, implementing and managing project work through utilization of warehouse systems with a focus on continuous productivity improvement

+ Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning

+ Lead and supervise a team of Operation Managers and Assistant Managers; set clear goals and expectations to measure performance, provide feedback, and hold leaders accountable

+ Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy

+ Establishes and maintains constructive working relationships with site leaders and business leaders across FCP Euro to identify process gaps and ensure alignment of distribution operations with the rest of the company

Qualifications and Skills

+ 10+ years of experience in distribution center management with a demonstrated track record of achieving growth and profitability targets including the reduction of costs while increasing operational efficiency, productivity, and quality

+ Strong personal leadership and demonstrated success in building and retaining high-performing teams of leaders and front-line staff

+ In-depth knowledge and experience with key supply chain/logistics processes, automation and integrations, best practices, and process improvement methodologies

+ Strong analytical, financial & P&L skills are required, with a demonstrated ability to operationalize financial outcomes

+ Bias for action and urgency

Compensation

This is an exempt salaried role with a base salary of $110,000 - $130,000 depending on experience, with a total compensation opportunity of $130,000 to $150,000 annually.

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**Overview**

Hello humankindness (https://hellohumankindness.org/)

St. Joseph's Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

_For the health of our community ... we are proud to be a tobacco-free campus._

**Responsibilities**

The Hospital Security Dispatcher plays a critical role in maintaining the safety and security of the hospital premises and its occupants. They are responsible for promptly responding to emergencies, security incidents, and requests for assistance. The dispatcher coordinates communication between security personnel, medical staff, and external emergency services to ensure swift and effective response to incidents.

The Hospital Security Dispatcher must possess strong communication skills to effectively relay information to security personnel and other relevant parties during emergencies. They should be proficient in using radio communication systems and computer-aided dispatch (CAD) software. Attention to detail and the ability to remain calm under pressure are essential for success in this role

+ Coordinates and organizes Lost and Found.

+ Maintains records and ensures compliance with applicable regulatory agency.

+ Coordinates with Risk Services and Floor Managers to identify Lost and Found belongings, as well as process the reimbursement request.

+ Assists in the preparation of materials and miscellaneous documents specific to program.

+ Orders and manages supplies for department.

+ Answers phones and responds to inquiries and appropriately routes requests.

+ Lead contact for Access Control inquiries and reports.

+ Creates and maintains Access Levels for the DSX System.

+ Maintains databases for department or function.

+ Inputs information, runs reports, collects, records, queries and analyzes data.

+ Recommends and develops processes and procedures to improve efficiency.

+ Writes desktop procedures and assists in training others.

+ All other duties assigned.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

**Qualifications**

**Minimum:**

+ Two years experience in Security

+ Associate's Degree

**Pay Range**

$18.00 - $24.66 /hour

We are an equal opportunity/affirmative action employer.

Service & Parts Manager

Location:

Phoenix, AZ, US, 85007

**Company Description:**

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Crown Lift Trucks is opening a new location in the Phoenix, AZ area and is seeking qualified candidates for multiple positions.

**SERVICE and PARTS MANAGER**

**Job Responsibilities:**

+ Responsible for financial performance of service and parts departments.

+ Responsible for day-to-day activities of service function. Monitor repairs for quality, timeliness, and efficiency. Monitor compliance with warranty and with planned maintenance and full maintenance contracts. Provide technical assistance. Conduct meetings.

+ Manage parts inventories located at the branch office, in parts vans, and on consignment. Conduct meetings with parts personnel to coordinate day-to-day activities. Set and review parts inventory levels. Monitor overstocked and understocked parts. Assist with periodic return of overstocked items to corporate office. Review and approve vendor invoices.

+ Develop service and parts sales strategies and coordinate with other departments. Coordinate activities among Sales Managers and used equipment.

+ Maintain direct contact with current or prospective customers at end user locations. Address customer service issues.

+ Recruit, select, train, develop, and counsel direct reports. Ensure compliance with all environmental and safety regulations. Review sales revenue. Prepare budget for management approval.

**Qualifications:**

+ A two-year college degree, 5 to 7 years experience servicing industrial equipment, and 5 to 7 years experience in parts distribution preferred.

+ Experience with the Company preferred.

+ Good written communication, verbal communication, customer care, and computer skills.

+ A valid driver’s license, good driving record, and the ability to safely operate lift trucks.

**Work Authorization:**

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

**Compensation and Benefits:**

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

**Job Description:**

**POSITION SUMMARY:** The Operations Manager - District is responsible for managing the daily operations of a district office, which may include managing customer and technical service personnel to achieve short and mid-term financial and operating objectives. The Operations Manager - District is responsible for establishing the strategic direction of the district team, ensuring that the delivery of equipment and services exceed customer expectations, and for managing performance to achieve revenue growth and budget expectations.

**PRIMARY DUTIES AND RESPONSIBILITIES**

**Operations Manager – District I**

**REQUIRED EXPERIENCE**

_Education, certifications, years/type of job experience. Differentiate “required” from “preferred” where applicable._

+ 3 years management experience

+ Prefer healthcare, hospital industry, medical equipment, sales and services

+ Bachelor’s degree preferred or equivalent work experience

+ Healthcare experience preferred

+ Business and financial management expertise to assist with contract management and account margin maintenance

+ Profit and Loss (P&L) statement and budget management experience

+ Demonstrated computer literacy

+ Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required

+ Travel up to 10-25%

+ Valid driver’s license

**REQUIRED SKILLS & ABILITIES**

Knowledge, characteristics, technical skills, physical requirements

**Create Alignment and Accountability**

Establishes clear goals that align a unit’s efforts with the organization’s goals; ensures synergies between people, processes, and strategies to drive flawless execution of business objectives.

+ Delegate decision-making authority and talk responsibilities to ensure flawless execution of business strategies.

+ Establish performance objectives, track performance, and evaluate progress toward unit and organizational goals.

+ Build a cohesive work group by clarifying accountabilities, involving the group in decisions, and providing resources to execute business strategies.

**Engage Employees**

Creates a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.

+ Build employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support.

+ Delegate decision-making authority and task responsibility to employees to maximize their job ownership and commitment to outcomes.

+ Provide timely guidance and feedback to help others excel so they become more committed to their jobs and the organization.

**Create a Customer Service Culture**

Leads the implementation of new processes, activities and culture that enhances the customer experience; ensures that associates live a customer focused culture day to day.

+ Make customer satisfaction the primary focus when implementing new processes, activities and culture.

+ Encourage the implementation and acceptance of new, customer focused processes, activities and culture.

+ Set high standards and accountability for customer satisfaction.

**Drive Performance**

Gets results personally and from work groups; sets performance expectations and holds people accountable for getting results.

+ Provide timely guidance and feedback to help others excel

+ Establish performance objectives and development plans, track performance, and evaluate progress toward goals.

+ Work tenaciously toward stretch goals for personal and group performance.

+ Partners with Account Executives to increase district revenue.

+ Partner with internal teams to promote revenue growth, cost containment and operational excellence.

**Finance, Product & Industry Knowledge**

Understands and can appropriately apply knowledge of product and service offerings.

+ Demonstrate in-depth knowledge of product and service offerings.

+ Demonstrate financial acumen and a robust understanding of financial analysis and communication.

+ **Understand billing processes and assists with account receivable collections.**

+ Use insight into market drivers to capitalize on key business opportunities that will create business opportunities

+ Demonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.

+ Recognizes professional trends and business situations that present opportunities.

**Continuous Improvement**

Emphasis on constantly improving processes, products, and services and exploring innovative ways to do the job. Willingness to consider change and to adapt.

+ Encouraging exploration of process, product, or service improvement.

+ Examining creative and diverse solutions to work issues.

+ Maintaining an open, flexible environment, being receptive to change.

+ Leads and supports continuous improvement initiatives.

**Participative Management**

Encouragement of an environment in which individuals have a sense of ownership and influence over their work.

+ Giving task responsibility to individuals.

+ Allowing individuals to make decision about their work.

+ Ability to perform in a fast-paced environment.

+ Ability to maintain communication with other departments within organization.

+ Complies with patient privacy laws in all matters.

+ Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.

+ Willingness to strive for constant improvement of department efficiencies as well as utilization of financial systems.

+ Excellent communication skills, both written and verbal.

+ Provides leadership, planning and direction to ensure business objectives and financial goals are achieved.

+ Proactively supports customer on-site service.

+ Holds self and team accountable for timely completion of assignments and achieving expected results.

+ Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements

+ Oversee equipment and supply management practices.

+ Promotes communication among team members to create visibility for internal staff and customers.

+ Makes sound and timely decisions.

+ Demonstrates in-depth knowledge of medical equipment.

+ Manages equipment inventory and par levels consistent with contract terms, pricing and policies.

+ Manages missing and lost equipment, software upgrades and accessories.

+ Uses available resources to ensure teams operate efficiently and handles geographic routing and prioritization to service customers.

+ Gain knowledge to be proficient in systems.

+ Completes and maintains DOT certification, according to location-specific needs.

+ Oversees staffing levels and on call schedules based on demand.

+ Recruits, trains and develops employees. Provides cross- and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement.

+ Understand and performs audits and periodic internal reviews to ensure proper business management practices are followed.

+ Demonstrates the leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients.

+ Ensure timeliness of district wide performance appraisals.

+ Time management and organizational skills.

Operations Manager – District II

+ Manages a district office that is considered a Tier 1 office based on its revenue size, complexity and staffing demands OR manages multiple district offices/sites.

+ Trains, mentors and on-boards new District Operation Managers.

+ Demonstrates a high level of sales aptitude with customers and identifies and brings opportunities to review as part of the territory planning process.

+ Initiates and successfully implements continuous improvement efforts in office and account management process.

+ Serves as part of training team for members in Division/Region/Company.

+ Considered a subject matter expert with Asset360 and BioMed360 programs, medical equipment and office policies and procedures.

+ Demonstrates a higher level of presentation skill and comfort in a group setting.

+ Demonstrates mastery of Profit and Loss (P&L) statements.

+ Travel up to 25-40%

Operations Manager – District III

+ Manages a district office that is considered a Tier 1 office based on its revenue size, complexity and staffing demands OR manages multiple district offices/sites.

+ District may have multiple Asset360 programs and BioMed360 programs.

+ Possesses sales skills and can function independently with little oversight.

+ Travel up to 40-60%

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

_It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements (https://www.agilitihealth.com/wp-content/uploads/AAP-Statements.pdf)_

_You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination._

_Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, Employee Stock Purchase Program (ESPP) and wellness programs._

_Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law._

_If you require assistance with your application, please contact_ [email protected]._

**Primary Job Location:**

Phoenix District

**Additional Locations (if applicable):**

**Job Title:**

Operations Manager - District I

**Company:**

Agiliti

**Location City:**

Phoenix

**Location State:**

Arizona

Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM — Clinical Engineering, Onsite Equipment Management and Rental Services — to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S.

We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide. For more information, please visit https://www.agilitihealth.com/careers/

The following link provides important notices regarding employment at Agiliti http://www.elaborposters.com/browse/agiliti .

If you need assistance completing your application, please email [email protected] .

**Permanent remote role, preferred candidate will be located in CST.**

As the Sales Operations Manager, you will roll out and support key programs and projects across CS Sales. These programs include Sales Kickoff, Sales Mid-Year, FCC M&A program as well as new strategic programs determined by leadership. You will work on cross-functional, complex projects to influence and drive organization goals while meeting project deadlines.

To be successful in this role you will bring a high degree of professionalism, be detail-oriented, analytical and be able to multi-task with a “jack of all trades” approach. The manager will need to navigate and manage the extreme diversity of Compliance Solution businesses that span a wide range of solutions that serve banks from the top 10 banks, community banks, public corporations and private companies.

Essential Duties & Responsibilities:

Act as a strategic advisor and an implementation partner to the VP of Sales for Compliance Solutions, CS Sales Leadership and the Director of CS Sales Operations. Support Compliance Solutions Sales in meeting its sales goals and driving strategic agenda.

**Sales Support and Operational Planning:**

+ Manage team of Sales Operations Analysts that support the sales operations functions; manage critical long-term projects that increase sales team effectiveness

+ Partner with Sales VP, Sales Ops Director and Sales Leaders and other applicable functional groups to establish sales objectives and strategic vision for the sales organization

+ Reporting – collaborate with Finance and Sales VP on Sales reporting, optimize Salesforce Analytics Dashboards by enhancing, creating new and ensuring onboarding

+ Sales Forecasting – drive monthly forecasting in Salesforce. Ensure reps are keeping opportunities up to date and accurately portraying their deals

+ Provide ad hoc reporting to Sales VP

**Sales Programs**

+ Manage critical long-term projects that increase sales team effectiveness

+ Partner with Sales VP, Sales Ops Director and sales leaders and other applicable functional groups to understand and rollout programs that support objectives for the sales organization

+ Manage cross-functional teams to drive project success. This includes managing project plan, holding team accountable and meeting objectives

+ Communicate project needs, goals and outcomes to leadership

+ Influence and drive change across CS Sales via successful rollout of programs.

+ Ensure reinforcement programs to drive adoption

+ Measure and report out on success of programs

+ Partner with Marketing Ops to successfully role out new strategic programs

**Job Qualifications**

Minimum Qualifications:

• Bachelor's degree

• 5+ years of experience (operations, business, sales or sales operations)

Preferred Qualifications:

• Experience consolidating multiple data streams from multiple systems and building analytical bridges

• Experience managing and/or optimizing the sales process

• Experience leading cross-functional projects

• Experience managing a team

Additional Skills, Knowledge & Abilities:

• Expert knowledge and frequent use of excel spreadsheets

• Strong understanding of sales processes and methodologies, territory design, quota assignment, and sales compensation structures and programs

• Advanced problem-solving, process, and creative thinking skills

• Strong relationship, consultation, and interpersonal skills

• Excellent financial and analytical skills with strong attention to detail

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1374783BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 2415 E UNION HILLS DR,PHOENIX,AZ,85050-03146-03132-S

**Full District Office Address:** 2415 E UNION HILLS DR,PHOENIX,AZ,85050-03146-03132-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:** 03132-PHOENIX AZ

**ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.**

Join Our Community of Food People!

The Sr. Manager, Transportation - SSA will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with Transportation leaders and associates, best in-class service to customers, and safe and profitable operations. They will use their expertise in transportation operations to ensure safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization, and to ensure a secure working environment for all team members.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

• Achieve all safety, service, and cost targets in the Transportation department. Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the Transportation department.

• Oversee and develop Transportation Managers through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example.

• Oversee and develop drivers and Transportation personnel by discussing performance with Transportation Managers and creating plans to address gaps. Drive associate engagement and retention, and create a culture that embodies US Foods values.

• Build high-performing teams by reviewing staffing requirements and monitoring interviewing and hiring of Transportation personnel. Review performance, coach to achieve service and safety targets, and deliver disciplinary action.

• Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction. Anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions; direct managers on implementation. Interpret and ensure compliance with company, state, and federal DOT regulations.

• Ensure optimum delivery reliability to the customer by developing efficient and effective production flow processes and identifying process improvement and cost reduction strategies that are in line with business objectives.

• Identify and stop waste, and improve processes to complete work more safely and efficiently.

• Analyze daily performance measures; identify any weaknesses; and recommend changes to the VP Operations to ensure that productivity objectives are achieved.

• In union facilities, assist HR and the VP Operations in interpreting the provisions of the collective bargaining agreement, administering appropriate discipline, settling routine grievances and participating in arbitrations as required.

• Other duties assigned by manager.

**SUPERVISION:**

• Direct: Transportation Managers, union and/or non-union transportation associates (Dispatchers, Transportation Clerks, etc.), Routers (location-dependent)

• Indirect: Union and/or non-union drivers

**RELATIONSHIPS**

• Internal: Transportation leaders and coworkers; VP Operations; Drivers; Routers; Warehouse leaders; Internal customers across departments (e.g., Sales)

• External: Customers

**WORK ENVIRONMENT**

• Will spend time in an office working on a computer. Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars.

**MINIMUM QUALIFICATIONS**

Related Experience/Requirements:

• Minimum of five years of experience in transportation/delivery supervision required.

**Knowledge/Skills/Abilities:**

• Broad knowledge of transportation/delivery operations, methods and procedures.

• Strong leadership, communication and people development skills.

• Ability to openly and effectively communicate with all associates/departments within the company.

• Strong understanding of DOT, inventory control, OSHA, and other regulatory requirements.

• Ability to interpret financial and operational data.

• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.).

**Travel:**

•10% travel required, typically for mandatory meetings and/or training.

**Education/Training:**

• High school diploma or GED required; college degree preferred.

**PHYSICAL QUALIFICATIONS:**

• Must be able to perform the following physical activities for described length of time:

_OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER_

**JOB REQUIRES WORKER TO: FREQUENCY:**

STAND: OCCASIONALLY

WALK: OCCASIONALLY

DRIVE VEHICLE 1: OCCASIONALLY

SIT: OCCASIONALLY

_LIFT_

1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy): OCCASIONALLY

Over 100 lbs (Very Heavy): NEVER

_CARRY_

1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy) OCCASIONALLY

Over 100 lbs (Very Heavy): NEVER

PUSH/PULL 2: OCCASIONALLY

CLIMB/BALANCE 3: OCCASIONALLY

STOOP/SQUAT: OCCASIONALLY

KNEEL: OCCASIONALLY

BEND: OCCASIONALLY

REACH ABOVE SHOULDER: OCCASIONALLY

TWIST: OCCASIONALLY

GRASP OBJECTS 4: FREQUENTLY

MANIPULATE OBJECTS 5: OCCASIONALLY

MANUAL DEXTERITY 6: OCCASIONALLY

1 (Drive Vehicle: Van, pallet jack)

2 (Push/Pull: Hand truck, dolly, product)

3 (Climb/Balance: In/Out of trucks)

4 (Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel)

5 (Manipulate Objects: Paper files, spread sheets, boxes of product, hand truck/dolly gear shift)

6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

*****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

**Specialty/Competency:** Advisory - Other

**Industry/Sector:** Not Applicable

**Time Type:** Full time

**Travel Requirements:** Up to 80%

A career in our Service Management practice, within Cloud Computing and Networking services, will provide you with the opportunity to focus on the joint business relationship between PwC and Google, HP, Microsoft, Oracle, SAP, and other cloud based platforms to bring new and innovative services to some of the largest companies. We help our clients adopt the cloud to transform Information Technology, scale and streamline operations and create new cloud based businesses through our strong alliances. You’ll be at the forefront of helping organisations around the globe adopt innovative technology solutions that optimise business processes or enable scalable technology.

Our team helps organisations transform their Information Technology operations into additional sources of revenue by improving Information Technology service delivery, cost efficiency, and customer satisfaction. As part of the team, you’ll help our clients design and implement process strategies to address gaps in their cloud service delivery and service management proficiency.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

+ Develop new skills outside of comfort zone.

+ Act to resolve issues which prevent the team working effectively.

+ Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

+ Analyse complex ideas or proposals and build a range of meaningful recommendations.

+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

+ Address sub-standard work or work that does not meet firm's/client's expectations.

+ Use data and insights to inform conclusions and support decision-making.

+ Develop a point of view on key global trends, and how they impact clients.

+ Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

+ Simplify complex messages, highlighting and summarising key points.

+ Uphold the firm's code of ethics and business conduct.

As part of PwC’s Technology Operations (IT4IT) practice, the Service Management and Operations capability helps our clients transform their business through innovative technology solutions and effective Service Management Operations. Part of that journey includes helping our clients enable innovation, reinventing their customer experience, and exploring new markets.

**Job Requirements and Preferences** :

**Basic Qualifications** :

**Minimum Degree Required** :

Bachelor Degree

**Minimum Years of Experience** :

6 year(s)

**Preferred Qualifications** :

**Degree Preferred** :

Master Degree

**Certification(s) Preferred** :

+ ITIL 4

+ COBIT

+ ISO 27001

+ ServiceNow Certification(s)

+ BMC Helix Certification(s)

+ Flexera Certification(s)

+ Jira Service Management (JSM)

+ Certification(s) from a leading cloud service provider (AWS, Azure, GCP)

+ FinOps Certified Practitioner

**Preferred Knowledge/Skills** :

Demonstrates extensive-level abilities and success with managing the identification and addressing of client needs. As a Manager, you have extensive level abilities understanding at least one of the following areas:

+ ServiceNow or similar tool’s IT Service Management modules and how they are implemented across different operating models (ITIL);

+ DevSecOps transformations;

+ Cloud platforms (AWS, Azure, Google Cloud Platform) and their key technologies, including: Observability, AIOps, APM;

+ Industry leading discovery technologies (SCCM, Tanium, Armis, Intune) and how they integrate with ServiceNow;

+ Developing and re-engineering IT processes, capabilities, and controls in a proven and efficient way;

+ Implement and mature governance frameworks, including operating models for skills and people to support operations on premise and in the cloud as well as reporting capabilities; and,

+ IT Financial Management- cost asset management and optimization.

Demonstrates extensive abilities and/or a proven record of success in the following areas:

+ Bringing together the right perspectives, identify roadblocks, and integrate feedback from clients and team members;

+ Managing delivery from project scoping to conclusion, while consistently keeping the client’s goals in mind;

+ Having a passion for developing and growing team members;

+ Communicating complex information simply;

+ Finding yourself in the role of advisor and peer to others;

+ Approaching new projects with an open mind;

+ Believing empathy for coworkers and customers is key to your success;

+ Valuing learning from mistakes and ask for help when needed;

+ Persevering through challenges;

+ Believing in the value created by diverse teams and can adapt to a variety of working styles; and,

+ Developing thought leadership materials to further your knowledge and create new relationships.

Demonstrates extensive abilities and/or a proven record of success in the following areas:

+ ServiceNow/BMC Helix/Jira Service Management (implementations, transformations, etc.);

+ IT Service Management, ITIL 4, COBIT;

+ IT Asset Management / IT Cloud Financial Management;

+ Cloud Platforms (Amazon Web Services (AWS), Azure, GCP);

+ DevSecOps Transformation;

+ Cloud Discovery, including tagging integration and federated configuration;

+ Cloud Application Performance Monitoring (APM);

+ Cloud auto-scaling, ELB;

+ Cloud AI Ops / AI Monitoring; and,

+ Cloud Discovery.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisorymanager

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